Shipping is FREE for standard US shipping. Shipping times may vary. When you shop at AAURA, your goods will leave our warehouse within two days of the order and can take three to five days once received by the mail carrier. We cannot ship to PO BOXES. Returns are accepted within 30 days from the shipped date. We cannot reimburse for expedited shipping, sale or discounted items. Sale and discounted items can be exchanged for other merchandise on our website. We accept returns for items that have not been worn, altered, washed, or damaged, with tags still attached. Payment will be returned to the credit source originally used. Please email us at support@aauraeverything.com first with the reason for the return and instructions. Please return your order to the address listed below: AAURA Returns 27555 YNEZ RD #409 Temecula, CA 92591 Items on Sale or Discounted are FINAL SALE and are eligible for exchange only.